Policy

Please Read Before Making a Purchase

1. Quality Assurance:
   • All items are carefully inspected before shipment to ensure they meet our quality standards. We aim to provide you with products that are free from defects. However, due to the nature of our products and processes, we are unable to offer returns or exchanges. Please review all product details and specifications carefully before purchasing.
2. Product Information:
   • Be aware that colors may appear differently depending on your monitor or phone screen resolution. While we strive to present accurate images, some variations in color are possible. We appreciate your understanding regarding any discrepancies.
3. Care Instructions:
   • For dark or bright-colored clothing, slight color fading during washing is a normal occurrence. To preserve the quality of your garments, we recommend washing them separately from lighter colors. Avoid soaking in detergent for extended periods, and refrain from exposing items to direct sunlight. Instead, dry them in a cool, shaded, and well-ventilated area.
4. Sizing and Fit:
   • Please refer to our size guide to ensure you select the appropriate size. If you have any questions about sizing or fit, don’t hesitate to reach out to our customer service team for assistance.
5. Customer Support:
   • If you have any questions or need further assistance, please contact us at info@moormomo.com . We are here to help and ensure your shopping experience is as smooth and enjoyable as possible.

Thank you for shopping with us! We appreciate your business and are here to assist you with any inquiries. 

購買前請先閱讀 

1. 品質保證： 所有商品在出貨前都經過仔細檢查，以確保符合我們的品質標準。我們致力於為您提供無缺陷的產品。然而，由於我們產品的特性和工藝流程，我們無法提供退貨或換貨服務。請在購買前仔細查看所有產品細節和規格。
2. 產品資訊： 請注意，顏色可能會因您的顯示器或手機螢幕解析度不同而有所差異。儘管我們努力呈現準確的圖片，但顏色仍可能存在些微差異。對於任何顏色上的差異，我們感謝您的理解。
3. 保養說明： 對於深色或亮色的服飾，洗滌時稍微褪色是正常現象。為了保護衣物的品質，我們建議將它們與淺色衣物分開洗滌。避免將衣物長時間浸泡在洗滌劑中，並且不要將衣物直接暴露在陽光下。相反，請在陰涼通風處晾乾。
4. 尺寸和合身： 請參閱我們的尺碼指南，確保您選擇適合的尺碼。如果您對尺寸或合身有任何疑問，請隨時聯繫我們的客戶服務團隊尋求協助。
5. 客戶支持： 如果您有任何疑問或需要進一步的幫助，請通過 info@moormomo.com 聯繫我們。我們隨時為您提供幫助，確保您的購物過程順利愉快。

感謝您在此購物！我們非常重視您的光臨，如有任何疑問，請隨時聯繫我們。